Integreon - Hiring For Specialist, Ebilling

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Job Title Specialist, Ebilling

Location: Noida, India

Reporting Manager: Team Lead

Role Summary:

Deliver customized research outputs that provide relevant and current information and insight to support strategic and tactical decision making across business functions and industries/sector.

Responsibilities and Duties:

• Submit Ebills for submission to the clients preferred Ebilling portal
• Ensure Ebills are submitted according to SOPs
• Record and update Ebilling status in ARCS
• Report invoice rejections to Ebilling configuration team
• Liaise and follow-up with various business teams to obtain required information to submit invoices within the deadlines.
• Log into specified portals using credentials provided and extracting/ downloading / printing matter and invoice status information.
• Update tracker files / notes / applications with matter and invoice status
• Update matter information which may include:

- Entering budget information

- Entering timekeeper information

- Entering rate information

• Ensure matter descriptions and other required information are consistent between Elite and the clients Portal.
• Contact counterparts through emails per the process requirement for any clarifications.
• May assist new associates in their process related queries when required and help them understand the process.
• Responsible for processing and resolving some complex, critical and time critical cases and tasks within the process.
• Monitors and maintains the assigned logs and data.
• Handles and resolves internal business/ customer or clients/ supplier’s queries assigned to them.
• Maintain confidentiality of all internal company’s and client’s information
• Ensure compliance with security policies, procedures, regulatory and VAT requirements.
• Ensure integrity of the data is always maintained and that everything has been captured in accordance with defined Standard procedures, company best practices and legal regulations.

Required Skills/Abilities:

• Excellent written and oral English language communication, ability to communicate in various formats – email, phone, face to face communication.
• Flexible, able to multi-task, and work on multiple activities at once.
• Demonstrable ability to work successfully in a team and with moderate Supervision.
• Able to work under pressure to meet the tight deadlines demanded.
• Attention to detail and demonstrable ability to work to a high degree of accuracy.
• Always maintaining a professional approach to work, providing prompt and appropriate responses at all levels.
• Strong knowledge and hands-on experience on MS Excel and proprietary software.
• Time management and prioritization.
• Good analytical, numeric and data manipulation skills to understand and report on performance.
• Ability to know when to refer to senior team member to take appropriate further action.

Education and Experience:

• Bachelor’s degree in commerce from an accredited university.
• A higher degree or MBA/PGDBA in Finance will be an added advantage.
• Has a proven 2 to 4 years of prior experience working in a similar role, preferably in a partnership environment/ Law firm experience desirable.
• Experience of working in KPO/ BPO industry for offshore clients, preferably in professional services.

Shift: Should be OK with UK shifts (Example – 02:00 PM to 11:00 PM IST) and UK holidays.

About Integreon:

Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team’s experience and expertise in documents, administrative and business services. With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore and onsite delivery of our award-winning services.

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