Business Banking working Capita RM

Contenuto del lavoro

• To achieve overall business targets on volumes and profitability for BBG customers.
• To regularly interact with the branches for lead generation for BBG, updates on the leads in CRM, ensuring conversions and following complete lead conversion process.
• Market scoping and identifying the potential customers with wallet share for all BBG customers and product penetration and strategy for achievement under various initiatives jointly with branch banking team.
• RMs have to follow the laid down sales process which involves updation of the regular client calls for both existing and prospective clients. These calls should be done in a structured manner either individually or with support groups, branches or supervisors.
• These calls should be updated in the CRM systems for future guidance and monitoring of accounts and also to assign tasks & leads to other departments.
• Monthly review to be done with various product groups and supervisors who support the RM’s portfolio (plan Vs achievement) and other cross function teams to ensure better product penetration.
• Improvement on yield for the Bank so that the Portfolio has a strong Return on capital at RM portfolio level.
• Documentation pre-disbursement (Doc collection, legal & TSR, Valuation etc.) and post disbursement sign off from customers, including deferral closure
• Ensuring cross selling of complete liabilities, corporate salary accounts, other asset products, TPP to the existing Relationships and its raised group accounts.
• Increasing the IPH and CTG to ensure revenue maximization.

• Relationship building with both internal and external customer of the RM. Client satisfaction and taking care of all banking needs of the customer.
• Preparation of customer profiling sheet and identifying cross sell and revenue increasing opportunities
• CAM Preparation & query resolution
• Customer negotiation on rates and other issues relating to charges.
• Daily servicing of customer w.r.t. Cheque referrals, customer queries related to Banking, Issuance of Cheque books, managing cash deposition / withdrawal issues, solvency certificates, trade & Fx transaction, etc.
• To make sure high level of client satisfaction. 7.

• Co-ordination with credit for CAM approval, deferral waiver / extension & other customer requirements like Buyers credit, TOD- s
• Co-ordination with local Ops for disbursements, TOD limit setting, submission of Stock Statement.
• Coordinating with trade desk and customer for smooth LC/BG issuance, and for import / export payment, BG invocation, LC payment
• E-Net, CMS and cross sell of other such products.

• Portfolio review and remedial management which includes managing exits, line reductions, recovery and restructuring of exposures. Management of stress and critical accounts.
• Also ensuring completion of Housekeeping pendencies including CAM renewals, deferral closure, Call memos, stock statements, insurance renewals, Plant visit, Site visit etc.
• Follow-up and regularization of TOD- s
• High value transaction reporting and tracking.

• Post Graduate in Finance or Chartered Accountant
• Strong understanding of Financials and Balance sheets
• Strong Relationship Management skills
• Sales and Influencing Skills
• Strong Analytical ability
• Good Interpersonal and Negotiation skills
• Understanding of the Banking Industry
• Understanding of the SME sector