Customer Care Executive - Female

☞ Express Lorryvala Haul LLP

Visualizza: 106

Giorno di aggiornamento: 06-05-2024

Località: Bhopal Madhya Pradesh

Categoria: Altra Consulenza / Servizio Clienti

Industria:

Stipendio: ₹9,000 - ₹12,000 a month

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Contenuto del lavoro

Only Female Candidate Required From (20 to 35 years Age).

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements

  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Computer Skills
  • Microsoft Office Skills
  • Can Read, Write English
  • High school diploma / Graduate

Contract length: 12 months

Application Deadline: 10/8/2021

Expected Start Date: 16/8/2021

Job Types: Full-time, Contract

Salary: ₹9,000.00 - ₹12,000.00 per month

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Application Question(s):

  • Do you have knowledge of Microsoft office?

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • Calling: 1 year (Preferred)
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • English (Preferred)

Work Remotely:

  • No

Speak with the employer
+91 7024579043

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Scadenza: 20-06-2024

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