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Manager CRM
Visualizza: 111
Giorno di aggiornamento: 06-05-2024
Categoria: I saldi
Industria: Real Estate
Posizione: Client Servicing/Key Account Manager
Tipo di lavoro: Full Time, Permanent
Stipendio: ₹ 5,00,000 - 9,00,000 P.A.
Esperienza: 4 - 9 years
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Contenuto del lavoro
Roles and Responsibilities
- Responsible for all post-sales correspondence with the customers, constantly monitor collections and ensure the timely collection from customers.
- Ensure regular monitoring of project progress and keep clients updated on the same.
- To maintain relationship with clients/channel partners and handle all client queries post booking formalities till possession.
- Assist customer in documentation
- Collaborate with the Team manager and Head of CRM for all customer issues
- To co-ordinate and handle all documentation internally and externally pertaining to Sales.
- To co-ordinate with Sales Team as and when required.
- Explore ideas for achieving better customer satisfaction
Desired Candidate Profile
- MBA with minimum 4 years of experience in customer handling post sales
- Pleasing personality with excellent communication and presentation skills
- Good listener with high emotional quotient
- Ability to handle difficult customer with ease
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Scadenza: 20-06-2024
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