レベル: Associate
ジョブタイプ: Full-time
仕事内容
Vandey Consultancy Services Private Limited provides outsourced instructional services to institutions of higher education and is seeking a Manager to serve in a full-time role as a Admission Processing Manager with the University of the People. An accredited, non-profit university dedicated to opening access to higher education by offering affordable, quality, online, degree-granting programs to any qualified student.
We are looking for a dedicated individual to join our team andmanage the Admissions Processing team and ensure QA and team targets are met for application and document processing according to University Policy and accreditation standards.
RESPONSIBILITIES:
- Responsible for the overall functioning and management of the Admission processing department
- Process Improvement – increase efficiency of daily tasks
- Oversee day-to-day operation and ensure KPI’s are met
- Monitor team performance and report on metrics
- Create and oversee QA reports
- Developing training plans for all officers
- Listen to team members’ feedback and resolve any issues or conflicts
- Develop creative methods to accomplish tasks and encourage creativity in team members as well
- Review admissions processes and recommend changes as necessary
- Create an inspiring team environment with an open communication culture through team building activities
- Ability to deal with high volume at key periods
- Ability to prioritize and to meet deadlines
REQUIREMENTS:
- Bachelor’s degree
- Fluent English level
- Experience working in an academic environment, especially with university admissions
- Experience with CRM software
SKILLS:
- Tech-savvy–comfortable working in an online environment
- Self-discipline – ability to work remotely as part of an international team
- Organized
- Initiative
- Critical thinking
- Priority-setting
- Detail-oriented
- Excited and passionate about higher education
締切: 20-06-2024
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