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Assistant Manager -Call Center ( Broadband)
☞ GTPL Kolkata Cable & Broadband Pariseva Ltd
見る: 106
更新日: 06-05-2024
場所: Kolkata West Bengal
カテゴリー: コンサルティング/カスタマーサービス 生産/操作
レベル: Assistant Manager/Manager-(Technical)
ジョブタイプ: Full Time, Permanent
給料: ₹ 2,00,000 - 4,50,000 P.A.
経験: 4 - 9 years
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仕事内容
Review daily report for C-Care total emails received and total emails respondedReview SMS closure daily report
Review E-support tickets raised daily and number of tickets closed in 24 hours
Review incoming traffic- Total Calls/ Drops/ Answered
Required Candidate profile
Excellent communication in EnglishMinimum of 2 years or above Experience in Desktop support/technician role & 3 years and above in team leader broadband experience.
CCNA Certification.
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締切: 20-06-2024
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