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レベル: Entry level
ジョブタイプ: Full-time
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仕事内容
Key Responsibilities- Handle customer’s outbound calls. Solving queries, telling them about products/offers/services.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by going the extra mile.
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level.
- Meet personal/team qualitative and quantitative targets.
- Good communication skills
- Good problem-solving skills over the call
- High energy level.
- 5 days working (Sat and Sun fixed off)
- One-way cab facility
- Fixed Shift time (2 pm - 11 pm)
- PF / ESIC
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締切: 15-07-2024
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レポートジョブ
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