Process Associate in Jaipur

☞ Climax BPM®

Ver: 94

Dia de atualização: 31-05-2024

Localização: Jaipur Rajasthan

Categoria: Marketing / PR Produção / Operação Gestão executiva

Indústria: Advertising Services

Posição: Entry level

Tipo de empregos: Full-time

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Conteúdo do emprego

Key Responsibilities

  • Handle customer’s outbound calls. Solving queries, telling them about products/offers/services.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers by going the extra mile.
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level.
  • Meet personal/team qualitative and quantitative targets.

Minimum Requirement

  • Good communication skills
  • Good problem-solving skills over the call
  • High energy level.

Perks And Benefits

  • 5 days working (Sat and Sun fixed off)
  • One-way cab facility
  • Fixed Shift time (2 pm - 11 pm)
  • PF / ESIC

About Company: Founded and headquartered in Jaipur, Climax BPM is an IT enterprise having ITES and call centre as its primary area of business. Our win-win approach is centred around prioritising productivity for both our team and clients. By ensuring our team has the necessary resources and support, we’re able to provide efficient solutions that meet our client’s needs. Our commitment to a collaborative, productive approach allows us to achieve mutually beneficial outcomes and build long lasting partnerships.
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Data limite: 15-07-2024

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