Business Process Manager

☞ Searce Cosourcing Services Pvt Ltd

전망: 104

갱신일: 06-05-2024

위치: Pune Maharashtra

범주: 컨설팅 / 고객 서비스 생산/조작

산업: Analytics KPO Research

수평: Transitions/Migrations Manager

직업 종류: Full Time, Permanent

경험: 3 - 6 years

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작업 내용

Roles and Responsibilities

Job description:

  • Responsible for the operational and management reporting responsibilities
  • Develop monitoring and reporting capability to effectively track the performance of each

functional area

  • Co-ordinate with cross functional teams and drive daily numbers of the business unit
  • Drive results in volume of resolutions, reduction in variability and high quality scores
  • Analyze data statistically and provide meaningful and relevant summary
  • Interacting Closely with Client stakeholders and build a rapport

Traits to look for

  • Excellent verbal and written communication
  • Excellent in MS office applications
  • Strong analytic and critical thinking skills
  • Team Management skills
  • Stakeholder management
  • Sense of urgency and ability to manage and prioritize multiple work requirements to meet

deadlines

  • Commitment to delivering quality results and overcoming obstacles and challenges in a time-

sensitive environment

  • Willing to be resourceful and be self-directed in managing projects, but able to work together in

a close-knit team


Interested candidates send CV to s.varadarajan@searce.com


Desired Candidate Profile

Experience

3-6 years of experience working in Operations/ delivery teams


Shift Operations: 4:00 PM to 1:00 AM


Perks and Benefits



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마감 시간: 20-06-2024

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