Service Now & ScheduALL System Administrator

☞ DAZN Group

전망: 102

갱신일: 06-05-2024

위치: Mangalore Karnataka

범주: IT-소프트웨어

산업: Fitness & Wellness

수평: System Administrator

직업 종류: Full Time, Permanent

경험: 3 - 6 years

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작업 내용



Whats your new role about
WHATS YOUR NEW ROLE ABOUT

As the System Administrator of Service Now and ScheduALL you will be responsible for ensuring optimal service availability and user experience for our global teams by maintaining, developing, upgrading and supporting these key systems.

This is a great opportunity to join a dynamic team and be a key stakeholder in the development of systems core to DAZNs rapid expansion. You will have opportunities to grow your career and be involved in projects throughout our global organisation.
This role would suit someone with a technical Broadcast background in Support/System Administration or architecture and engineering. The role requires in depth experience installing, supporting and upgrading systems.


HERES YOUR ROLE BROKEN DOWN (NOT ALL OF IT, JUST THE MOST IMPORTANT STUFF)
  • Responsibility for system maintenance, monitoring and administration including managing user access and capacity.
  • Manage releases, upgrades, installations, integration and regression testing.
  • Experience of configuring and customising workflows and functions including forms, fields, views, reports and dashboards.
  • Modifying Security information and permissions
  • Diagnose system issues, track bug fixes to resolution.
  • Manage system reporting, creating support documentation and delivering end-user training.
  • Interact regularly with the supplier maintain a good relationship, managing escalations and requests.
  • Keeping up to date with ServiceNow and related system developments.
  • Front end user support, including issue investigation.

DO YOU HAVE THESE ESSENTIALS
  • Technical understanding of Broadcast operations and business workflows.
  • Extensive ServiceNow system administration experience [AP1]
  • Minimum 3 years relevant experience, preferably in a fast-paced, technical environment [AP2]
  • Teamwork Collaboration Working collaboratively with a group of people to accomplish a task or achieve a goal.
  • Planning Organisation - Ability to set priorities, goals and timetables to achieve maximum productivity.
  • Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.


IT WOULD BE GREAT IF YOU HAD THESE DESIRABLES TOO
  • Experience with Office 365, Jira Confluence [AP1]
  • Extensive ScheduALL experience
  • Knowledge of Oracle, SQL and querying databases.
  • Solid infrastructure skills: Windows Server, VMWare, HyperV, AD, LAN, VPN
  • Experience of building workflows and scripting
  • Knowledge of Webservice APIs
  • Understanding of Broadcast operation and automation schedules.
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마감 시간: 20-06-2024

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