Specialist Creative Design

Job Profile Graphic Design

Band : 7

Job Family Group : EMEAA L&D Region

Business Title : Specialist Creative Design

This role is responsible for the design and creative updates of existing Learning and Development instructor led, virtual led and eLearning modules as well as executing materials from briefs that are aligned with BU, HR and Commercial priorities that drive critical business outcomes.

The role is responsible for design and content management of the Learning and Development portal, ADHOC regional content requirements that meet immediate business needs that assist to build capability and drive performance of the Learning and Development Curriculum. This role will co-ordinate with key Corporate Stakeholders to proactively support regional priorities and offer solutions and support as required.

Key Accountabilities

GUEST EXPERIENCE

 Support in updating or designing content that is aligned to be delivered via instructor led and virtual environments
 Work with key corporate stakeholders to ensure successful outcome to briefs that are aligned to regional priorities
 Ensure Learning & Development Portal is maintained and updated in order to support our hotel teams

RESPONSIBLE BUSINESS

 Support the learning requirements associated with Learning & Development
 Support Corporate Stakeholders that support regional priorities
 Demonstrate knowledge of OHS policies and procedures
 Participate in IHG CSR activities

PEOPLE

 Support with design and creative that matches the diverse audiences, brands and delivery methods to create value
 Assist with identifying design and creative solutions required to deliver aligned IHG programs within the AMEA region

FINANCIAL RETURNS

 Assist in identifying the most financially viable option/programme that assists with the execution of works required
 Manage expenses in line with departmental P&L

Key Metrics

 AMEA Operations & Commercial Winning Metrics
 Successful delivery of resources

Organizational Parameters

Direct Supervisor: Manager L&D Operations EMEAA

Direct Reports / Indirect Reports : N/A

Required Education, Experience, Technical Skills and Knowledge Decision Rights
Experience

 University degree in Business or a Hospitality related education an advantage
Or
 5 years relevant industry experience
Or
 3 years in a related industry and 3 years at regional or corporate level
Technical Skills and Knowledge

 Proficiency with Microsoft Office, web-based applications and learning management systems with mobile apps experience a plus; and an openness to learning and adapting to new technology

 Knowledge of Adobe Creative Suite, InDesign, Basic HTML is preferred.
Owns

 Support processes for L&D EMEAA
Influences
 L&D material and collateral
 EMEAA curriculum
 EMEAA L&D key initiatives

IHG is an equal opportunity employer, employing people based solely on their skills and qualifications. Discrimination based on race, colour, ethnic or national origin, gender, age, religion, sexual orientation, marital status, disability or any protected category is banned in our policies.

At IHG, we understand the importance of operating responsibly and sustainably – it is absolutely core to our business and culture. In recent years, we have made important progress in targeting operational, people-led and environmental issues most material to us and our stakeholders, broadening our focus and our impact as part of our promise to provide True Hospitality for Good. We are proud of our progress on what is a journey towards making an increasingly positive difference to our people, communities and the world around us.