Lead/ AM/ DM - (US Mortgage)/ 6-10 yrs/ Gurgaon
☞ Entra Solutions Private Limited
View: 107
Update day: 06-05-2024
Location: Delhi Union Territories
Category: Consulting / Customer Service Production / Operation
Position: Team Leader -(NonTechnical)
Job type: Full Time, Permanent
Experience: 6 - 10 years
Job content
Co Name- Entra Solutions Private Ltd.
Designation/ Role- Lead/ AM/ DM- US Mortgage
Location- Gurgaon
Shift- 4 PM to 1AM (5 days working)
Experience- 6-10 years in US Residential Mortgage
Job Description:
- Thorough understanding of the US Mortgage Process and related docs
- Conducting training to the Team members who are in production
- Reviewing process guidelines and providing insight/ updates/changes to the team
- Conducting daily huddles that covers the findings from quality team and the updates received from the onshore team/ client
- Regular engagement with onshore and offshore team
- Manage the accuracy and quality of work performed by the teams members and responsible for their performance and ratings
- Advance Knowledge of Working in excel sheets, Eye for Detail, Working on Exceptional Scenarios, Extensive Production Activities
- Flexible to work as per business requirements, Stretch Assignments
- Excellent Communication Skills to decipher & execute the work as per instructions from Onshore with Context and Content/ Business Email writing skills
- Accountable & Dedicated to work & Committed to deadlines
- Stability with the Process
Candidates interviewed in last 3 months will not be considered.
Desired Candidate Profile:
- 6 to 10 yrs work experience in US mortgage industry (Origination/ Conversions/ Loan QA/ Foreclosure/ Payoff/Escrow/ Bankruptcy/Doc. Indexing/Default Support)
- Good in understanding /comprehending documents - Mortgage documents
- Experience in successful transitioning of process/es in US Mortgage
- Good Communication Skills (Written & Oral). Email Communication
Experience- 6-10 years in US Mortgage Industry
Qualification- Graduate/ Bachelors in any stream
Deadline: 20-06-2024
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