Operations Manager

Job content

The Recruitment/Staffing Operations Lead / Manager main duties include but are not limited to:

Responsible for supporting the mentoring, coaching, and development of the team, recognizing strengths and weaknesses, as well as building out performance improvement plans.

Run and lead a team of Recruiters, driving performance results across the assigned account(s).

Act as a consultative tactical partner by knowing the labor market and client’s business industry in order to provide extraordinary sourcing advising strategies.

Daily/weekly/monthly/quarterly goals, build out individual recruiter equations, make agile adjustments to goals.

Handles all direct employee issues and processes, including ongoing performance management, appraisal process, and development planning.

Full ownership of comprehensive reporting to Sr Leadership.

Full understanding of contract details, P&L, and account logistics in order to successfully lead team and direct their focus appropriately.

Ensure team is educated on their metrics and their current SLAs outlined in the SOW and the impacts of missing or meeting those targets as it relates to the recruiter performance.

Strategically forecast resourcing needs, proper allocation of resources and requisition assignments to maintain a top-level of customer service and support.

Assess and measure client satisfaction, responding with urgency when situations arise and taking dedicated steps to ensure a high level of productivity.

Champion a strong culture across the team(s).

Identify and prioritize short and long-term goals as it refers to the account and recruiter’s desk.

Maintain data integrity by auditing the team’s metrics, process adherence, and administrative compliance on a weekly basis, at minimum.

Determine and communicate weekly goals to sourcing team members as applicable.

Strong partnership and collaboration with CRM as well as members of Sr Leadership, Clients, and external partners.

Reporting metrics and analyzing the data and communicate to the team regarding successes, challenges, areas of opportunity, etc.

Job Types: Full-time, Walk-In

Salary: ₹30,000.00 - ₹50,000.00 per month

Schedule:

• US shift

Supplemental Pay:

• Performance bonus

COVID-19 considerations:
yes

Experience:

• Operations: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Remotely:

• No

Speak with the employer
+91 7286081222