Process Engineering Manager
View: 102
Update day: 06-05-2024
Location: Mumbai Maharashtra
Category: Serving / Cleaner / Maids PG / PB / Reception Event Transport / Logistics / Warehouse
Industry: Transportation Logistics
Job content
We offer
- A challenging opportunity involves engagement with multiple internal and external stakeholders
Key responsibilities
Identify business process problems in export import, logistics / transportation, supply chain, warehousing processes / operational activities
Conduct workshops with different functional groups to create best fit process in line with digitization technologies
Work towards identifying new market capabilities / start-ups in line with solutions required
Map and facilitate process design workshops with different functions
Drive process standardization across the area customer service function
Coordinate and review all customer experience functional excellence process activities
Working with cross-functional/ Cross Geography / virtual environment to drive the change
Multiple projects handling, leading Business outcomes improvement
We are looking for
- 8-12 years of process re-engineering work experience using lean / six sigma and other problem-solving methodologies
- Certified / Trained lean Six Sigma Belt / Black Belt
- Knowledge of logistics and shipping industry
- Aware / practiced Design Thinking tools implementation (good to have)
- Advanced proficiency in project management tools including MS Project, Excel, and PowerPoint
- Strong communication skills and bring process challenges to process stakeholders
- Passionate to lead initiatives, driven to work with creativity and innovation.
- Strong problem-solving and customer service skills
- Ambitious and result oriented self-starter on initiatives and strong drive on change management
- Customer obsession, Customer experience driven
- Resilient and committed
- Mindset to co-create and co-own initiatives
- Result oriented, can drive data / fact-based process change journey
Deadline: 20-06-2024
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