Process Expert
View: 103
Update day: 20-05-2024
Location: Thane Maharashtra
Category: Executive management Production / Operation
Industry: Transportation Logistics Supply Chain Storage
Position: Entry level
Job type: Full-time
Job content
Provides domain expertise to the functionalteams.- Handle all customer inquiries and requests through email
- Liaise with different departments for quicker resolution of customer inquiries and
- Requests
- Ability and want to take ownership, work towards early resolution and closure of customer requests on Case Management (workflow tool)
- Ability to accept changes and make the best of any situation
- Needs to be 100% customer centric and inclined towards delivering excellent customer
- service
- Take responsibility for the execution of shipment lifecycle process including cross
- functional coordination
- Graduates with excellent written and verbal communication skills
- Should be able to handle complaints in a professional manner, keeping accurate resolution as top priority
- Willingness to work in rotational shifts and extended hours basis work volumes and need based
Deadline: 04-07-2024
Click to apply for free candidate
Report job
SIMILAR JOBS
-
⏰ 30-06-2024🌏 Satara, Maharashtra
-
⏰ 21-06-2024🌏 Mumbai, Maharashtra
-
⏰ 21-06-2024🌏 Mumbai, Maharashtra
-
⏰ 02-07-2024🌏 Ahmednagar, Maharashtra
-
⏰ 01-07-2024🌏 Pune, Maharashtra
-
⏰ 26-06-2024🌏 Ahmednagar, Maharashtra
-
⏰ 06-07-2024🌏 Pune, Maharashtra
-
⏰ 30-06-2024🌏 Maharashtra, Pune
-
⏰ 06-07-2024🌏 Pune, Maharashtra
-
⏰ 27-06-2024🌏 Mumbai, Maharashtra