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Manager - Franchisee Lead
Ver: 104
Dia de atualização: 28-05-2024
Categoria: Vendas Merchandising / Compras / Supply Chain
Indústria: Telecommunications
Posição: Associate
Tipo de empregos: Full-time
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Conteúdo do emprego
RoleFranchisee LeadJob Level/ DesignationM1Function / DepartmentRetailLocationANEJob PurposeOverall responsibility for activities in zone spanning customer service, sales and revenue targets across all products (Voice/Data–postpaid/prepaid, digital, upgrade etc.)Key Result Areas/Accountabilities- Achieve sales target for all products (Voice/ Data -Postpaid/ Prepaid, Digital, Upgrades, Cross Sell etc.)
- Ensure and monitor quality of acquisition
- Ensure availability of stock adhering to norms
- Deliver overall revenue targets through channels
- Achieve total target for up-selling and cross-selling
- Facilitate roll-out of VMS/MI (incl. selection of partners, location etc.) and meet expansion targets
- Coach channel partners to improve efficiency, drive profitability and adherence to processes
- Manage churn and customer satisfaction for walk-in customers at touch point
- P&L management skills
- Understanding of store management and customer relationship management
- Leadership & people management skills
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Data limite: 12-07-2024
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