Store Manager

Conteúdo do emprego

Job Description:

Department: Sales / Operations
Job Title: Store Manager
Annual CTC : Rs. 20,000 – Rs. 25,000 per month
Reporting to Operations Head
Location: Store - Shillong
Job Type: Full-time
Candidate should be currently working with a Brand/Company from Retail Industry.

Overall job purpose: The Store Manager is the most global position in the store. They oversee all aspects of the store, including all personnel, product, merchandising functions, business processes and results for the store. The Store Manager develops, directs, and motivates the store team which results in great service to all customers, generation of sales/profit, minimizing losses and ensuring the store is visually distinctive and impeccably maintained. In addition, the Store Manager maximizes employee productivity, ensuring consistent compliance with the execution of all company Policy & Procedures and maintains an environment that is results-driven.

Roles and Responsibilities:
• Self-driven and results-oriented with a clear company focus
• Strategic planner with the ability to prioritize according to store needs
• Ability to accurately communicate statistical results and identify business needs.
• Delivers a high level of communication with staff on a daily basis.
• Ability to effectively communicate with team at Take meetings, regarding individual sales
• Performance, and other key performance indicators such as store results, product sales and other information to help them provide great service and achieve goals.
• Demonstrates exceptional customer service skills.
• Ability to train, develop, and execute Customer Service skills.
• Maintains a high level customer service culture validated through service results and USUPSO India Customer Service recognition.
• Effectively manages customer complaints in a timely and effective manner.
• Adheres to Company Personal Appearance Standards to professionally represent the USUPSO India image.
• Maintains elevated store presentation by training and overseeing execution of standards.
• Understands product needs and educates team.
• Exceptional knowledge of and adherence to all company procedures.
• Ensures daily management of sales, controllable expenses, goals, attendance management.
• training, Inventory check, Cash reconciliation, generating daily sales report, Inventory monitoring report, keeping check on housekeeping materials, Tracking Project/Infrastructure issues, Stock control and stock levels.
• Ensures that team is effectively executing all corporate programs.
• Aligns team with activities that will ensure that business goals are met.
• Ensures store has all necessary tools (i.e. Supplies, resources, etc.).
• Manages in-store Orientation process.
• Ensure flow of information in store.

Job Specification:
Education: Minimum high school education or equivalent required. Bachelor degree or equivalent work experience preferred.
Technical Skills: Utilizes excellent organizational, time-management, and problem resolution skills in a fast-paced, dynamic environment. Demonstrated success in motivating and leading a team, change management, and problem solving skills, ability to influence, coach, and mentor.
Industry Experience: 4-8 year minimum experience & minimum two years as a Manager.
Communication Skills: excellent communication skills, able to communicate effectively with customers and store employees and able to effectively resolve conflict situations, Communicates honestly, openly, and constructively, creates energy, excitement, and recognition around team and individual accomplishment and success, Clear and concise communicator (verbal & written).

Thanks & Regards,
Supriya Sharan