Technical Service Manager (General Manager)

Conteúdo do emprego

We have an urgent opening with one of the largest mineral based company in the world.

Job Location: Nagpur

JOB SUMMARY/PURPOSE:

Articulates and implements a Product roadmap to align capacities with organic growth ambition and challenges and optimize profit pool. Identify the product portfolio gaps and plan for in-house manufacturing /out source from established

manufacturers/suppliers.

JOB SCOPE/DIMENSIONS:

- Business Development

- Building strong partnerships with Marketing, Innovation, Supply Chain, Operations; Purchasing and Finance

- 50% of travel included

KEY TASKS AND RESPONSIBILITIES

• Articulate costs structure and key capacity requirements for industrial / process initiatives aiming at enabling the Product roadmap proposed by Marketing
• Assess profitability of key production circuits and assets. Propose Profit optimization actions
• Alongside Marketing: assess product rationalization opportunities to drive profitable growth or optimize profit pool
• Ensure efficient sharing of information between Operations and Segments within the BA and across BAs on critical issues for Product growth and profitability: new product development, Capex, Quality, Regulatory
• Conduct financial, product, market, operational research / analysis to support Business Planning function
• Play a key role in translating mine / plant balance issues in business opportunities and risks
• Support sourcing strategy for the Product in coordination with Purchasing
• Responsible for regulatory watch and for maintaining all documentation related to the Product

• Technical sales

Participate in key clients’ discussions for technical sales and lead full process for those large accounts/ opportunities (opportunities identification, trial management, qualification process) and measure success of opportunities pursued

Potentially act as technical director for selected Global key accounts to define technical strategy with the customer and coordinate all technical efforts

• Customer Innovation

Lead technical sales team (including but not limited to motivation, providing directions, regular

feedback, conflict management)

Analyze performance of developments and identify and implement improvements

• Management of significant customer quality issues

Directly manage issues with large accounts if necessary (customer interaction, solutions identification and implementation)

Monitor occurrence of significant quality issues and develop and implement corrective plans if necessary

• Team Management

Provide daily direction and communication to employees so that duties are performed in a timely, efficient and knowledgeable manner

Manage a team of Technical Service people in terms of recruitment, training, allocation, discipline, performance and career development and day-to-day operations

Ensure application of "best practice" Technical Service practices and processes

JOB SPECIFICATIONS:

Education and Experience requirements:

• B.Tech/B.E.in Ceramic/ Chemical /Metallurgy.
• Minimum 15 years with experience in refractory marketing for steel plants/ Application of refractories in steel plants, specially in Steel making area.
• Knowledge of Steel making process.