Telesales Agent
Ver: 106
Dia de atualização: 06-05-2024
Localização: Kolkata West Bengal
Categoria: Outro Tecnologia da Informação IT - Hardware / Rede Finanças / Banco / Estoque
Indústria: Auto Servicing
Salário: ₹10,000 a month
Conteúdo do emprego
Work from Home
We are looking for a Telesales Agent with minimum 1-2 years of experience in BPO or in Banking. This position is for sale of Credit Cards and Personal Loans, Cross sell of Mortgage as well as investment products. Candidate Should be well versed in English and Hindi, other regional language will be added advantage.
Responsibilities:
- To meet the KPI’s related to Sales Target assigned by the management
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- answer calls and respond to emails
- handle customer inquiries both over the phone and by ema
- research required information using available resources
- manage and resolve customer complaints
- provide customers with product and service information
- process orders, forms and applications
- identify and escalate priority issues
- route calls to appropriate resource
- follow up customer calls where necessary
- produce call reports
Skills and Experience:
- Good Verbal and written communication skills
- Phone skills
- Listening skills.
- Good Data entry and typing skills
- Problem analysis and problem solving skills.
- Customer service orientation
- Attention to detail
- Professionalism
- Multi-tasking
- knowledge of customer service principles and practices
- knowledge of call center telephony and technology
Location: Anywhere in India
Salary: INR 10,000 plus good commission on KPI & Reviews
All you need to have is good internet, computer and headset.
Job Type: Full-time
Experience:
- telemarketer: 1 year (Preferred)
Language:
- English (Preferred)
Data limite: 20-06-2024
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