Senior Manager - PAS WKFA - National - Performance - Mumbai

Financial Service Organization: IT Advisory Senior Manager, Alliance & Platforms – Customer - UNI00E1G

United States

EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

Technical transformations are the priority of the Banking market.

The opportunity

Assist our clients better align their organizations’ technology infrastructures with their strategies. We have a broad range of capabilities to assist clients deliver optimal marketing, sales and servicing that are customer focused, digital, and analytics driven. Your time will be dedicated to the Customer ITA Practice focused on the following financial services industries; Banking & Capital Markets, Wealth & Asset Management and Insurance. In return, you can expect leading-class learning and development tailored to your unique interests and motivations. You’ll be given all the skills, knowledge and opportunities to progress and become ready to build a better working world for our people, our clients and the communities that support us

Your key responsibilities

Building relationships is the key. You will be a high-profile contact when it comes to motivating client engagement teams with diverse skills and backgrounds by fostering an innovative and inclusive team-orientated work environment. As you build knowledge and experience, you’ll become a credible advisor to junior consultants within the organization as well as the clients and leading large scale engagements.

Skills and attributes for success

You will spend most of your time responsible for providing our financial services clients with packaged CRM solutions.

To qualify for the role you must have

• A bachelor’s degree and approximately 7 years of related work experience; or a graduate degree and approximately 5 years of related work experience
• A degree in computer science, engineering, accounting, finance or a related field; MBA or MS degree preferred
• Experience providing packaged the following CRM solutions; Salesforce.com, MS Dynamics, Seibel, CRM OnDemand
• Proven experience working on small to medium sized operations and technology change initiatives or system implementations with ”brand name” consulting firms or internal consulting organizations at leading corporations
• Understanding of key technology and services vendors and products supporting the mortgage, consumer and wholesale banking value chain.
• Excellent written and verbal communication skills for developing client deliverables and presentations
• You will likely spend a significant amount of time onsite with our clients. As such, you must have the ability to travel. This travel can be as much as 80% to 100% of a work week. Travel may be international. In addition you must have a driver’s license as many clients are not within range of public transportation

Ideally, you’ll also have

• Prior consulting experience with a Big 4 firm or large global financial institution
• A minimum of 4+ years’ experience in Financial Services, specifically in the Consumer, Mortgage and Wholesale banking.
• The ability to deliver high stakes deliverables under demanding timelines. You should have the ability to be flexible with changes and keep the client focused and stay within the scope of the engagement.

What we look for

Top performers stay abreast of current business and industry trends relevant to the client’s business. Foster relationships with client personnel at appropriate levels. Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Top performers in this role will have strong experience managing small teams, leading work flows and experience working with C-suite clients.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• The opportunity to manage a portfolio of talent within a designated service line
• A collaborative environment where everyone works together to create a better working world
• Excellent training and development prospects, both through established programs and on-the-job training
• An excellent team of senior colleagues, dedicated to managing and varying your workload

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Join us in building a better working world. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Apply now

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Full Time (US)