Student Manager - Full Time

☞ Ufaber Edutech Pvt Ltd

View: 106

Update day: 06-05-2024

Location: Kolkata West Bengal Mumbai Maharashtra Hyderabad / Secunderabad Telangana Pune Ahmedabad Gujrat Chennai Tamil Nadu Bengaluru / Bangalore Karnataka Delhi Union Territories

Category: Other

Industry: Education Training

Position: Other

Job type: Full Time, Permanent

Salary: ₹ 2,50,000 - 3,00,000 P.A.

Experience: 2 - 5 years

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Job content

Roles and Responsibilities

About Ufaber


India’s leading edtech firm build completely on our content quality and our hyper-personalized, result focussed products. Brands like IELTS ninja, fluent life, emaester, and upscpathshal are top of the leaderboard in their respective categories. We are now on a journey to scale to the next level by creating a picture-perfect student experience.

Requirements:

  • Minimum 3-5 years of working experience in Relationship Management/ Customer Experience/ Client Servicing and involved in direct customer interaction.
  • Functional knowledge of MS Office, Google Sheets
  • Sales experience is a bonus

Roles & Responsibilities:

  • To ensure students have a great learning experience
  • Provide support to the students throughout their learning journey and be responsible for learning outcomes
  • Dealing with issues and complaints brilliantly. Ensure timely resolutions and maintaining TAT
  • Using feedback to proactively anticipate student issues and work out appropriate solutions Collect referrals and upselling

NOTE: It’s a full-time role. 6 days a week working & should be available to join immediately.

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Deadline: 20-06-2024

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