SUS Specialist

☞ CNS Cloud and Network Services

View: 103

Update day: 06-05-2024

Location: Noida Uttar Pradesh

Category: Architecture / Interior Design IT - Hardware / Networking Information Technology Telecommunications Restaurant / Hotel / Tourism

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Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.
Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.
Nokia is an equal opportunity employer that is commited to diversity and inclusion.
At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

Perform and monitor Software Upgrade for Nokia IMS Products (NTAS,CFX,NT-HLR, CMS-8200 HSS), involve in functionality and node testing, delivery of status report /event report on time and maintaining agreed KPI by SUS Project Team.


1. Upgrade planning including effort estimation, risk assessment, SoR segregation, etc.

2. Executes MOP, upgrade tools and perform pre-post check on the latest Nokia IMS products version.

3. Involve remote Software Release/Change delivery/On top Upgrade activity.

4. Involve in troubleshooting of issues raised after the upgrade.

5. Alarms analysis, escalation handling, troubleshooting and preventing fault propagation and ensure network availability.

6. Co-ordination with various team, i.e. NPO, Customer


Main Objectives/Measurements:

1. E2E Upgrade planning from the IMS/SDM node perspective.

2. Smooth Software upgrade as per scope baseline.

3. Post-upgrade testing support.

4. Network stability.

5. On-time deliverables.

6. Performance improvement.

7. Customer satisfaction (Optional)


Skill Set:

1. Deep knowledge of Nokia IMS Products (CFX/NTAS/CMS-8200 HSS) Architecture, Functions and working.

2. Software upgrade hands-on experience (1+ Years) on the latest Nokia IMS Products & versions (NTAS/CFX,HSS

3. Good Knowledge of GSM and IMS call flows

4. Good Knowledge of Linux OS.

5. Hardware knowledge of HP & ATCA.

6. Good Knowledge of SS7 & DIAMETER interfaces/protocols.

7. Care process knowledge and mind-set.

8. Hands on experience on Nokia software upgrade tool, i.e. CM Editor, CM Operational Manager, License Manager.

9. Clear understanding of MOP execution.

10. 24/7 working environment experience.

11. Good Troubleshooting skills

12. Good communication skills

13. Team player

14. Ability to work under pressure

15. Willingness to do domestic and international travel.


Additional Requirements:

BE/B. Tech Electronics Engineering, Computer Science, Electrical Engineering, Telecommunication or equivalent technical competence


Should have sound knowledge IMS products,

Advanced troubleshooting skills on telecom switch platform

Has been working in the role of technical support, customer service, SW roll-out/upgrade projects

Fundamental IP knowledge; knows basic IP configuration and troubleshooting.

Cloud Knowledge is preferable.

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Deadline: 20-06-2024

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