Technology Program / Project Management

Analytical/Decision Making Responsibilities:

(Describe the kind of problems and challenges typically faced, and decisions required to perform the job, as well as recommendations made to supervisors or others. Focus on the nature of existing policies, precedents and procedures used to guide decisions, and the degree to which the incumbent is free to make decisions requiring interpretation and judgment. Provide an example.)

• Monitors and manages project baseline to ensure activities are occurring as planned - scope, budget and schedule – manages variances
• Proactively identify risks and issues on projects - leading team to develop risk management and issues management plans
• Identifies potential points of contention for missed deliverables; creates and implements strategy to mitigate shortfalls in timeline and budget
• Anticipates problems before they occur; defines the problem or risk; identifies possible causes; works with team to identify solutions; selects and implements most appropriate solution
• Analytical skills and problem solving skills needed to manage multiple factors on a project simultaneously
• Demonstrate business analytics to manage and meet sponsor and customer needs

Knowledge and Skills Requirements:

(Describe the knowledge or skills needed to perform this job; these may be technical, managerial or behavioral in nature.)

• Experience of managing IT projects with personal accountability for delivering to time and cost for large, typically up to $500,000 in value and 6 to 12 months in duration
• Proficient in project management methodology, tools and templates (includes project planning, schedule development, scope management and cost management)
• Experienced in using off-shore resources
• IT background with experience across the systems development life cycle with experience in all project phases – plan, initiate, elaborate, design, build, test, implement.
• Knowledge and use of industry-standard project methods, tools and techniques e.g. RAIDS, budget, communication
• Strong team working skills across matrixed client, supplier and geographically dispersed virtual teams
• Strong communication and interpersonal skills (includes negotiation)
• Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing

Supervision Responsibilities:

(Describe the level of supervision received (i.e., the frequency of supervisory contact, degree to which the individual acts independently and on what kinds of issues). Describe the level of supervision of others, if any (i.e., assigning work, reviewing performance, direct or indirect responsibility).

• Direct supervision provided by a Senior Project Manager or Service Delivery Manager/Team Leader; frequency on a weekly or as needed basis
• Project manager leads project teams consisting of cross functional, global, and virtual groups; supervises staff; assigns responsibility to members; monitors progress

Other Requirements:

(Describe other functions or expectations of the job such as whether overtime is regularly required (e.g., during busy season?), whether there are particular times of the year that vacation may not be taken, whether there is frequent travel, whether there are any physical requirements beyond those expected in a normal office environment or any other miscellaneous things about the job that should be made known.)

• National and international travel may be required

Job Requirements:

Education:

(What is the minimum level of education needed/suggested to perform this job?)

• A degree in Computer Science or a related discipline; or equivalent work experience

Experience:

(What is minimum number of years needed/suggested to perform this job?)

• 5+ years in a corporate IT environment
• 3 to 5 years experience in project management
• Other relevant experience in a related technical field (application development, deployment/implementation and infrastructure)
• Work experience in a professional services industry, preferred

Certification Requirements:

(Describe and explain any certifications and/or licenses needed or helpful to perform this job).

• Familiarity with PMP, PRINCE, ITIL v2 or 3