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Customer Service Non Tech Support
☞ RAPIDTECH IT SERVICES PRIVATE LIMITED
看过: 101
更新日: 14-05-2024
类别: 咨询/客户服务
水平: Executive
工作类型: Full-time
薪水: ₹144,000/yr - ₹210,000/yr
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工作内容
The candidate must have prior experience of minimum 1 year.This job required to do the below activity.
- Spares Handling - Spare issue / receipt / Followup
- Follow the complete process of Spares Handling including register maintenance , taking snap , uploading , sending mail , filing the document , and followup.
- Excel knowledge is must .
- Should be able to communicate in English.
- Mail sending / attend to customer call and handling escalation.
- Complaint handling , assigning the compliant tickets with engineers , following up with the engineers , updating the status in system , following up with all stake holders , sending / answering the calls , making reports , attending review meeting
- Taking full ownership on calls management , escalation & spares management.
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最后期限: 13-06-2024
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