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It Support Technician
☞ VAYAM INFO SOLUTIONS PRIVATE LIMITED.
看过: 103
更新日: 09-05-2024
位置: Solapur Maharashtra
类别: IT-软件
行业: Staffing Recruiting
水平: Entry level
工作类型: Full-time
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工作内容
Dear Candidates,We have Opening forDesktop Support EngineerRoles Responsibilities:-- Troubleshooting fixingdesktop/ laptop OS, email client, printer / scanner, print queue related L2 level issues
- Creating OS images to reduce the OS deployment time
- Problem solving Capability in IBM, HP and Dell and other vendors laptop/desktopHardware
- Escalation handling Knowledge of DHCP and DNS .. function of DORA process..
- Desktop/Laptop Inventory management
- Coordinating with Asset tracker for maintenance of Asset Management
- Mentoring FMSs teams unresolved issues
- Leading the FMS Team in absence of Team Leader
- Ability to quickly analyze diagnose technical problems
- Independently generates solutions based on analytical, technical skills and business knowledge Mentor and train other team members
- Problem determination and resolution within SLA’s
- Should be able to Perform Root Cause Analysis for the incidents Handle technical escalations
- Ability to acquire; new skills keep them updated
- Workwith Local Global Teams
- Proactive and clear communication skills
- Quality and Process Knowledge
- Should be good in client communication skills
- Willing toWorkon Shifts based on the projects need
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最后期限: 23-06-2024
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