水平: Entry level

工作类型: Full-time

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工作内容

We are currently looking to Back Office Manager (Banking)that your profile might be a good fit.

Job Description

Customer service is an extremely important part of maintaining ongoing client relationships that are key to continuing revenue as a customer support you have to deliver timely, accurate and professional customer service to the customers and communicate with customers via phone, email and chat.
  • Quality customer service
  • Recording complaints
  • Resolving all complaints received (self, online, other units)
  • Asking for feedback from customers
  • Promoting all direct channels and ensuring that the customer is utilizing the same
Requirements: Experience 1-5 years in the past Banking/ Finance background Curious, humble and hardworking Good communication and interpersonal skills Capable to do multi-tasking

Equipment Knowledge: Telephone, PC/Computer keyboard, Printer, Calculator, Fax machine, Copy machine

This job is provided by Shine.com
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最后期限: 09-06-2024

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