Assistant Manager Network & Telecommunication

• 5-7 Years of expertise in designing, implementing, administering, and troubleshooting network and IP telephony infrastructure devices, including firewalls, routers, switches, CUCM, PBX etc.
• 2-3 Years of experience in team handling or Manager level
• B.E/BSC/BCS or equivalent
• Valid CCNP certification
• Hands-on experience in network systems and troubleshooting
• Hands-on experience (L2/L3) in Router, Switches, CUCM/IP telephony)
• Good knowledge of network environment (LAN, WAN, WiFi, routers, switches, in large networks)
• Good knowledge of Network communication (Ethernet, TCP/IP, SDWAN, VPN etc, )
• Worked on Firewall and having detail knowledge on enterprise security
• Knowledge of inventory management
• Ability to lead team-building initiatives

Job Responsibilities:

• Seeking a skilled, dedicated and proactive assistant Network Manager with strong interpersonal and Technical skills to operate a large-scale LAN/WAN network and telecom (IP telephony) infrastructure deployed across India.
• Participate in network design and implementation for operation and project work.
• Need to participate in passive and active material technical evaluation and comparisons.
• Assist team and provide network support across pan India locations.
• Assist team to install, configure and support network (wired and wireless) and telecom (PBX/CUCM/IP Telephony) equipment.
• Coordinate with vendors, partners, and service provider’s internal and external stakeholders.
• Provide network support to users.
• Develop and monitor policies for the use of network resources.
• Implement and manage disaster recovery and back up.
• Evaluate and recommend security, network improvements and system upgrades.
• Monitor network (wired and wireless) to ensure optimal performance.
• Create and maintain network users/permissions.
• Test release of products to minimize user impact and ensure compatibility.
• Create technical support documentation.
• Meet regularly with senior managers/Team to develop and report on strategic plans for team objectives
• Fill in for senior managers as needed, oversee budgets, and coordinate schedules, inventory, and supplies
• Monitor customer and client satisfaction and quality assurance, reporting any problems, accidents, unsafe conditions, or equipment trouble to senior managers
• Set daily employee objectives and schedules to achieve and exceed company productivity and better performance
• Define best practices under the guidance of Manager.
• Support and maintain hardware and software infrastructure according to best practices. Platforms includes routers, switches, firewalls, load balancers etc.
• Diagnose problems and solve issues, often under time constraints.
• Hands on to resolve critical issues in limited time
• Assist in the development of guidelines and procedures for administration and security best practices; Provide network documentation
• Monitor network usage, proactively anticipate problems and suggest solutions
• Work in an agile environment.