Manager - Retail Store Operations

☞ Vodafone Idea Limited

View: 106

Update day: 01-06-2024

Location: Port Blair Union Territories Andaman and Nicobar Islands

Category: Sales Merchandising / Purchasing / Supply Chain

Industry: Telecommunications

Position: Associate

Job type: Full-time

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Job content

RoleStore ManagerJob Level/ DesignationM1Function / DepartmentRetailLocationCalicutJob PurposeTo manage the profitability of the company owned storeKey Result Areas/AccountabilitiesSales
  • Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a VodafoneIdea store
  • Ensure and monitor quality of acquisition through the store
Revenue
  • Deliver revenue targets for the store
  • Increase revenue per footfall by aiding customers purchase decisions
RoI
  • Achieve profitability (Return on investment) targets for the store
  • Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)
Customer Service
  • Manage churn and achieve customer satisfaction for walk-in customers
Store Management
  • Ensure adherence to store processes in terms of documentation and systems
  • Ensure infrastructure / store upkeep
  • Maintain availability of stock at the store while adhering to norms
  • Ensure appropriate placement of pop-ups and product displays at store
Marketing
  • Execute marketing, branding and promotion activities
  • Ensure fliers/ brand POS are available at store
  • Resolve channel-specific issues within specific timelines
Core Competencies, Knowledge, Experience
  • Store Management
  • Team Management
Must Have Technical / Professional Qualifications
  • Graduation Must
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Deadline: 16-07-2024

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