Associate Engineer - RAN

☞ Ericsson

Vue: 106

Jour de mise à jour: 06-05-2024

Localisation: Noida Uttar Pradesh

Catégorie: Mécanique / Technique Pharmaceutique / Chimique / Biotechnologie Entretien Direction Sécurité Servir / Nettoyant / Servantes PG / PB / Réception un événement Télécommunications

Industrie:

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le contenu du travail

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you’re welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

1 Job Details
  • Function: Network Surveillance
  • Position: Network Surveillance Engineer
  • Job Stage : 3
  • Career Stage: Technician
  • Location: NCR
  • Interfaces: Back Office, MSIP, Incident Management, Problem Management, SRF, CAC Teams.
  • Reporting Manager: CA Manager
  • 24X7 Shift Working: Yes

2 Role Definition
  • Surveillance Engineer is typically assigned to work with service quality surveillance / assurance Level 1 Operations activities in an operations organization. Role is to perform the surveillance activities and ensure that all the events on a network get escalated to the relevant function within the stipulated time period for restoration / resolution.

3 Key Responsibilities
  • Service Alarm Monitoring for Mobile Money nodes like Mobile Money Manager, Access Module, Partner Web Server, Customer Web Server Database server, Syslog, RDS, HSM Security.
  • Alarm Management for the assigned Network Services..
  • To do 1st level investigation of alarms & Fault/cause related to system/network problems.
  • Fair knowledge of Level 1 Fault Management for Mobile Money Platform processes like MMM, AM, PWS, CWS, BWS, Syslog, Database Server
  • Ticket Management
  • Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations
  • Regular follow up on the events with relevant departments working on it as per the MSTOP process
  • Work towards KPI & Balanced Scorecard parameters
  • Work towards the IPM parameters assigned by the Line Manager
  • To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization
  • Adherence to the organizational guidelines & departmental processes & procedures

4 Authority
  • Clearing the first level Network Alarms
  • Creation of Trouble Tickets
  • Ticket updation and routing to the relevant department for further course of action
  • Closure of ticket
  • Follow ups on tickets
  • Access Management of Network Nodes, GUIs (CC & Admin), One TM Remedy

5 Candidate Prerequisites
  • Qualifications: Degree within Telecommunication Engineering/Computer Science/Computer Engineering or equivalent
  • Industry experience: Telecom & I.T.
  • Years of experience: 1-2 years
  • Certifications: Linux Certification shall be an added advantage
  • Technical and/or functional skills: Basic Linux, shell scripting, JAVA, Tomcat, SSH/SCP/SFTP. Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Network.
  • Good knowledge of Event Management, 1st Level Incident Management, Remote Site Access Control, 1st level legal request execution, 1st Level Assurance support activities, 1st level Customer Support experience.
  • Good technical exposure to alarm management in critical Mobile Money Platform nodes like Mobile Money Manager, Access Module, Partner Web Server, Customer Web Server Database server, Syslog, RDS, HSM Security.
  • Fair knowledge on Linux platform and scripting languages like Pearl & Shell scripting.
  • Leadership skills: Not Applicable
  • Language skills: Proficiency in written / Spoken English & Hindi
  • Values and behaviors: Ericsson Core Values / Honesty / Integrity / shall be exhibited


Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, Indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.

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Date limite: 20-06-2024

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