Guest Relation Executive

☞ Seven Consultancy

View: 106

Update day: 06-05-2024

Location: Amravati Maharashtra

Category: Restaurant / Hotel / Tourism

Industry: IT Services & Consulting

Position: Front Office/Guest Relations Executive/Manager

Job type: Full Time, Permanent

Experience: 2 - 6 years

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Job content

Provide upscale guest service experiences for clients throughout their stay

Ensure clients are properly greeted upon their arrival

Monitor daily bookings and ensure assigned rooms are prepared prior to check-in

Coordinate luggage collection and storage

Oversee check-in and check-out procedures, including reservations and financial transactions

Promptly address guests requests, like in-room dining

Actively listen to and resolve complaints

Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services

Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns

Inform clients of our hotel services, including breakfast and dining options

Promote all hotel amenities, conveniences and programs offered
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Deadline: 20-06-2024

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