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Guest Relation Executive
Vue: 106
Jour de mise à jour: 06-05-2024
Localisation: Amravati Maharashtra
Catégorie: Restauration / Hôtel / Tourisme
Industrie: IT Services & Consulting
Niveau: Front Office/Guest Relations Executive/Manager
Type d’emploi: Full Time, Permanent
Expérience: 2 - 6 years
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le contenu du travail
Provide upscale guest service experiences for clients throughout their stayEnsure clients are properly greeted upon their arrival
Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
Coordinate luggage collection and storage
Oversee check-in and check-out procedures, including reservations and financial transactions
Promptly address guests requests, like in-room dining
Actively listen to and resolve complaints
Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
Inform clients of our hotel services, including breakfast and dining options
Promote all hotel amenities, conveniences and programs offered
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Date limite: 20-06-2024
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