Guest Relation Executive

☞ Seven Consultancy

Ver: 106

Dia de atualização: 06-05-2024

Localização: Amravati Maharashtra

Categoria: Restaurante / Hotel / Turismo

Indústria: IT Services & Consulting

Posição: Front Office/Guest Relations Executive/Manager

Tipo de empregos: Full Time, Permanent

Experiência: 2 - 6 years

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Conteúdo do emprego

Provide upscale guest service experiences for clients throughout their stay

Ensure clients are properly greeted upon their arrival

Monitor daily bookings and ensure assigned rooms are prepared prior to check-in

Coordinate luggage collection and storage

Oversee check-in and check-out procedures, including reservations and financial transactions

Promptly address guests requests, like in-room dining

Actively listen to and resolve complaints

Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services

Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns

Inform clients of our hotel services, including breakfast and dining options

Promote all hotel amenities, conveniences and programs offered
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Data limite: 20-06-2024

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