Head of Intelligent Network Transformation Program Director/Manager

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you’re welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

We are looking for ‘Head of IN Consolidation Program’, to lead one of the biggest charging system consolidation & swap program, and ensure that program goals and objectives are met, customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope of the contract.

Why you should join this program!

• One of the largest consolidation and swap in charging system in Ericsson history. Multiple vendor swap simultaneously in PAN India consolidation.
• Opportunity to lead such a large & complex transformation program – Not many would get such a program in their career.
• High visibility program both for customer and within Ericsson. Opportunity to interact and work with C-Level and showcase your management and leadership skills.
• Showcase your leadership - Lead >150+ team including Program Directors, E2E Solution Architects, Solution Architects, and Integrators.

In this role, you will:

• Lead C-Level engagements, governance with customer management teams as well as with internal management team.
• Steer other Program Directors in program and own E2E delivery.
• Steer project execution: track project activities, monitor and handle changes, conflicts, and critical issues.
• Handle customer and partner engagement: lead customer relationship building confidence and trust, ensure project progress arranging meetings and customer events.
• Management of execution and mitigating risks of project contractual agreements

Location of role: Mumbai (Remote till Covid restrictions)

As our ideal candidate, you will have:

• Demonstratable experience in managing large complex transformation programs with team sizes upwards of 100+,
• At ease in C level customer engagement and successfully manage customer expectations
• Comfortable managing & navigating in a multivendor/multiteam environment
• BSS/Charging System domain understanding is preferred
• Experience managing 25+ Mil USD program delivery
• Minimum 15+ years of program management experience
• Should have excellent presentation and reporting skills.
• Degree in Computer Science/IT, Engineering, Business or equivalent, formal project management accreditations (i.e. PMP) preferred
• Never give up! Takes actions to improve what works and fix what doesn’t - Razor sharp focus on successful outcomes.

We are proud to announce at Ericsson India our employees have once again voted us as a Great Place to Work® and we have been officially Certified™ in 2021.Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.”

What´s in it

Here at Ericsson, our culture is built on over a century of fearless decisions. With us, you will no longer be dreaming of what the future holds – one will be redefining it. Candidate won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a co-creation and collaboration are embedded into the walls. Will find yourself in a speak-up environment where emotional intelligence and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your chance to define an impact is endless.

What happens once applied!

To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, Indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.