HR Services Specialist - SuccessFactors

Human Resources Services Specialist

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2020 revenues of approximately $8.5 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.

Human Resources Services Specialist

Under the guidance of the HR Systems Manager, assist with the implementation and ongoing support of the SuccessFactors suite of these modules including testing, training and support of Asia Pacific and Europe HR teams, managers and employees.

Responsibilities

• Has a lead role in implementation and support of global Onboarding/Offboarding and Succession & Development.
• Cross trains with other HR Services Specialists to assist with ongoing support of Employee Central, Performance & Goals, Learning and Recruiting, providing backup and involvement with ongoing enhancements to these modules as needed.
• Completes semi-annual release testing, set up and testing of new features and system functionality.
• Responsible for regional (Asia Pacific and Europe) end user training and support.
• Develops training materials and job aids for new functionality and update existing documentation as changes occur with the new releases.

Required Education

Experience : 2-3 years of experience supporting a cloud HCM solution (ideal candidate will have experience in SuccessFactors Employee Central as well as the Talent Management modules)
Qualification: 16 years of education - fields of Human Resources/IT/Business/related areas (B.E/B.TECH/MCA/MSC...)

Skills and Capabilities

Must have demonstrated knowledge of a cloud Human Capital Management (HCM) system. The ideal candidate will have SuccessFactors HXM experience, including Employee Central and Talent Management modules.

Must be proficient in use of Microsoft Outlook, Word, Excel and PowerPoint

Communicates effectively, both verbally and in writing. Must have demonstrated proficiency with written English.

Must demonstrate close attention to detail and a systematic approach to managing the flow of work

Serve as project leader and/or project member as assigned

Work without close supervision - Demonstrates initiative and must be proactive

Display accuracy in work products

Ability to adapt to quickly changing deadlines and priorities.

Flexibility to work in a dynamic environment with varied work hours

Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.