Internal communications manager

Internal communications manager

• You’ll be the strategic adviser to the India leadership team – helping to define and deliver a communications strategy that builds advocacy and engagement
• You’ll work closely with our external communications team to build our brand inside-out. You’ll identify and develop the most compelling and exciting stories, encourage and support colleagues to share their own experiences through social media and align our big external and internal comms activities.
• Share best practice with the wider internal communications team, proactively providing ideas, protecting and promoting our brand and inspiring others. And you’ll make sure our Digital narrative is coherent and consistent globally – identifying and dialling up the elements that will drive brilliant advocacy from our colleagues in India.
• You’ll be comfortable working alongside senior leaders to provide advice and constructive challenge on communication matters.

• You’ll be the point-person for site visits and employee listening activities with senior leaders, making sure that we’re giving them the right opportunities to hear from our colleagues about the great work that’s happening in India and the things they need to be able to do a great job
• Listen to what our colleagues really need from us and from our leaders. You’ll be ready to take that insight to build and deliver a comms strategy that builds advocacy
• Embrace and experiment with bringing Agile ways of working to internal communications. Sharing what you learn along the way with the wider IC community
• Lead and support Digital-wide campaigns
• Always be mindful of the BT-wide comms agenda, working to make sure that anything happening in Digital ties back to the bigger BT picture
• In a nutshell, you’ll be a strategist, trusted adviser, planner, BT advocate and an ideas sponge. It’s a big role but if you’re up for the challenge, get in touch.
  
  

• Be great at stakeholder management and an awesome collaborator

• Be a creative thinker – able to think outside the box, find creative solutions to challenges and always looking for new and fresh ideas to improve internal comms activities and drive advocacy
• A passion for storytelling and an ability to weave many individual stories into a compelling narrative
• Be comfortable with ambiguity and skilled at helping stakeholders to navigate multiple options to arrive at clear and compelling messaging
• Be comfortable with failure. You’ll experiment regularly, trying things we’ve never done before. Most of the time things will go great, occasionally they won’t – and that’s ok. You’ll share what you learn along the way with the wider team, helping shape the future of IC in Digital and across BT
• Communications strategy development and delivery
• Ability to successfully manage multiple projects at any one time
• Confidence to work with, challenge and advise senior leaders
• Demonstrable understanding of Digital transformation and passion for our brand
• Ability to communicate complicated, multi-faceted plans to wide range of audiences in a simple and engaging way
• Strong verbal and written communication skills – particularly for presentations and creation of plans and strategy