Lead - Modern Trade Operations

Contenuto del lavoro

Job Title

The Lead – MT Operations is responsible for spearheading the on ground execution through a team of ASM’s and field officers. The incumbent is also responsible for leading improvement in process and system through structured interventions across the width of the channel involving process, IT & capability.

About Godrej Consumer Products

Godrej Consumer Products is a part of the over 123-year-young Godrej Group . We are fortunate to have a proud legacy built on the strong values of trust, integrity, and respect for others. As an emerging market company, we have witnessed rapid growth and are pursuing our exciting and innovative aspirations.

Watch this video on our purpose of bringing the goodness of health and beauty to consumers in emerging markets.

[Add the video here: https://www.youtube.com/watch?v=1fCJiil4GUM&feature=emb_logo ]

Today, our Group enjoys the patronage of 1.15 billion consumers globally, across different businesses. In line with our 3 by 3 approach to international expansion, we are building our presence in three emerging markets, namely Asia, Africa, and Latin America, across three categories (home care, personal care, and hair care).

We rank among the largest household insecticide and hair care players in the emerging markets. In household insecticides, we are the leader in India and Indonesia and are expanding our footprint in Africa. We are the leader in serving the hair care needs of women of African descent and are the number one player in hair colour products in India and sub-Saharan Africa, and among the leading players in Latin America. We rank second in soap products in India, first in air freshener products in India and Indonesia, and lead in wet tissue products in Indonesia.

Read Nisaba Godrej’s letter to shareholders in our 2019 Annual and Integrated Report

For us, it is very important that besides our strong financial performance and innovative, much-loved products, we remain a good company. Approximately 23 per cent of the promoter holding in the Godrej Group is held in trusts that invest in the environment, health, and education. We are also bringing together our passion and purpose to make a difference through our Good & Green approach to build a more inclusive and greener India.

At the heart of it all is our talented team. We take much pride in fostering an inspiring workplace with an agile and high-performing culture . We are also deeply committed to recognizing and valuing diversity across our teams.

Our People Philosophy

Core to our employer brand, is the philosophy of tough love. We expect a lot from our team members, differentiate on the basis of performance and potential through career opportunities and rewards and lay particular emphasis on developing, mentoring and training. We believe that passionate, rounded individuals with diverse interests make for better Godrejites. And we understand that our team members play multi-faceted roles. This is why we encourage them, not just to explore their whole selves, but also create an enabling space for them to do so.

Watch ‘Why Godrej’ by Nadir Godrej, a video on our people philosophy.

https://www.youtube.com/watch?v=RxiHCMR64Hs&feature=emb_logo

Read more about our people philosophy here.

https://godrejcareers.com/people-philosophy.aspx

Role in Details

The Lead – MT Operations is responsible for spearheading the on ground execution through a team of ASM’s and field officers. The incumbent is also responsible for leading improvement in process and system through structured interventions across the width of the channel involving process, IT & capability.

Business Planning & Delivery

• Understand business and is create and execute growth plans through systematic planning and organizing through AOP planning
• Identify & quantify “sources of growth” and build plans accordingly
• Effectively look at both external and internal data sets to make robust growth plans
• Identifies trends from the data, correlate business growth with market Intelligence and come out with required inferences
• Demonstrates deep understanding of customers, shoppers and competitors
• Develops strong win-win relationships with key retailers and distributors
• Deliver annual operation plan deliverable for the channel across all formats
• Work closely with the customer marketing & brand team to optimize spends and ensure superior value to the consumers
  

Business Process Transformation

• Identify key areas of impact and develop long term vision for business process enhancement
• Incrementally build best in class business process and data architecture to aid decision making
• Collaborate with both internal and external stakeholders to ensure key IT enhancements e.g HHT , data lake etc, optimization of billing operations
  

Build and lead a strong and capable team

• Supervise a team of 4 ASMs and field officers through regular reviews such as ZRM , ARMs etc to monitor delivery of forecast v/s actual
• Coach & inspire ASMs to build a performance led culture and improve overall engagement at field level
• Partner key people processes ( Talent Acquisition , performance management , recognition etc) to ensure process adherence and superior value to both the organization and the team
• Develop his/her team through robust development plans based on structured competency / capability assessment
  
  

Key performance indicators of the role

• Top line sales
• Market shares for key brands
• Commercial hygiene
• In Store execution goals – fill rate , assortment etc
• On time delivery of business transformation projects
  
  

Knowledge And Skills

• Full time MBA ( 2015, 2016 batch only)
• 5- 7 yrs experience in FMCG channel sales Prior exposure in Alternate Channels / Category Marketing / SDT will be an added advantage
• Modern trade channel working know-how. Ability to derive insights from data Proven proficiency in managing change through business process transformation
  
  

Key Interactions

Internal :Key Account Team , Customer Marketing Manager , Supply Chain , ASM’s & Field team , Sales IT , Finance & Human Resources

External:Category Managers from Customer side , vendors