Trainer

Visualizza: 101

Giorno di aggiornamento: 08-05-2024

Località: Greater Noida Uttar Pradesh

Categoria: Istruzione / Formazione Consulenza / Servizio Clienti

Industria: Professional Training Coaching

Posizione: Associate

Tipo di lavoro: Full-time

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Contenuto del lavoro

Title: Trainer

Location: Noida

Responsibilities

Responsible for conducting pre-process and process training to new hires and evaluate their performance based on their competencies.
Deliver and facilitate Pre-Process and Process Trainings
Take up new hire Training batches
Maintain attrition and throughput as per process guidelines
Coach and counsel where-ever needed
Document Training reports and trackers
Conduct Pre & Post assessment to identify any red flags (if any)
Provide feedback to specific areas of opportunity
Provides Training Needs Analysis
Coach associates on DSAT with a clear understanding of process requirement
Generate and maintain regular reports
Understand process requirement &Conduct regular audits to check training effectiveness
Conduct Recursive Training based on the Training Need Identification/Analysis received from Operations/Quality
Helps in creating training modules/curriculum
Other tasks that may be required/assigned by the supervisor/manager as required by the business.

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