Position: Associate

Jobtyp: Full-time

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Jobinhalt

Title: Trainer

Location: Noida

Responsibilities

  • Responsible for conducting pre-process and process training to new hires and evaluate their performance based on their competencies.
  • Deliver and facilitate Pre-Process and Process Trainings
  • Take up new hire Training batches
  • Maintain attrition and throughput as per process guidelines
  • Coach and counsel where-ever needed
  • Document Training reports and trackers
  • Conduct Pre & Post assessment to identify any red flags (if any)
  • Provide feedback to specific areas of opportunity
  • Provides Training Needs Analysis
  • Coach associates on DSAT with a clear understanding of process requirement
  • Generate and maintain regular reports
  • Understand process requirement &Conduct regular audits to check training effectiveness
  • Conduct Recursive Training based on the Training Need Identification/Analysis received from Operations/Quality
  • Helps in creating training modules/curriculum
  • Other tasks that may be required/assigned by the supervisor/manager as required by the business.
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Frist: 22-06-2024

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