Trainer
View: 101
Update day: 08-05-2024
Location: Greater Noida Uttar Pradesh
Category: Education / Training Consulting / Customer Service
Industry: Professional Training Coaching
Position: Associate
Job type: Full-time
Job content
Title: Trainer
Location: Noida
Responsibilities
- Responsible for conducting pre-process and process training to new hires and evaluate their performance based on their competencies.
- Deliver and facilitate Pre-Process and Process Trainings
- Take up new hire Training batches
- Maintain attrition and throughput as per process guidelines
- Coach and counsel where-ever needed
- Document Training reports and trackers
- Conduct Pre & Post assessment to identify any red flags (if any)
- Provide feedback to specific areas of opportunity
- Provides Training Needs Analysis
- Coach associates on DSAT with a clear understanding of process requirement
- Generate and maintain regular reports
- Understand process requirement &Conduct regular audits to check training effectiveness
- Conduct Recursive Training based on the Training Need Identification/Analysis received from Operations/Quality
- Helps in creating training modules/curriculum
- Other tasks that may be required/assigned by the supervisor/manager as required by the business.
Deadline: 22-06-2024
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