Manager - Retail Store Operations

☞ Vodafone Idea Limited

View: 106

Update day: 30-04-2024

Location: Siliguri West Bengal

Category: Sales Merchandising / Purchasing / Supply Chain

Industry: Telecommunications

Position: Mid-Senior level

Job type: Full-time

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Job content

Job PurposeResponsible for adherence to store processes in terms of documentation and systems. Maintain availability of stock at the store while adhering to normsCore Competencies, Knowledge, Experience
  • Monitoring and ensure quality of acquisition through store
  • Increasing revenue per footfall by aiding customers’ purchase decisions
  • Achieving profitability (Return on investment) targets for the store
  • Minimizing losses from pilferage (wastage) and shrinkage (unidentified losses)
  • Managing churn and achieve customer satisfaction for walk-in customers
  • Ensure appropriate placement of pop-ups and product displays at store and I resolve store-specific issues within specific timelines
  • Coach & train Store Executives and ensure employee-retention and motivation levels are high through regular reviews and performance streamlining of both on-roll and associate employees
Must Have Technical / Professional Qualifications
  • Graduate with P&L Management skills.
  • 2-3 years of work experience in Retail Industry
  • Store Management & Customer Relationship Management
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Deadline: 14-06-2024

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