Programmer Analyst 3-IT

Job content

About our Team – Oracle Cloud Service Center

The Oracle Cloud Service Center ensures SaaS customer environments are always available through robust 24x7x365 Major Incident service monitoring, technical incident response and continuous improvements. We are responsible for preventing customer impacting events and when incidents do impact customers, we are accountable for solving those issues quickly while working to ensure those issues do not happen again.

We offer unique opportunities for smart, hands-on engineers with the expertise and passion to solve difficult problems in distributed highly available services and virtualized infrastructure.

As a member of the Oracle Cloud Service Centre team, you will be surrounded by “willing to help” individuals representing some of the brightest and most innovative minds in the industry. You will be a part of an organization that prides itself on providing training, empowerment, and career progression.

Your Role/Opportunity:
As part of the global OCSC team, you will be continually challenged and have an opportunity to contribute to customer success every day.

The role provides a mixture of operations support, performance engineering and development. You will solve challenging technical problems, identify improvements and work on implementing your recommendations. You will also work directly with high level developers and architects on projects and work to blur the lines between traditional system operations and development support.

In this role you will need to:
Contribute to develop the automation scripts for performance testing.

Contribute to automation of day-on-day operation work.

Identify the processes which becomes bottlenecks in operations management and resolve them through process improvement, automation.

Stay informed of new technologies

Innovate

Ownership: understand internal team process and ensure compliance with them.

Root cause issues so that improvements can be made. Customer support, configuration, and address escalated issues in timely manner.

Customer support: Need expertise in cutting-edge products and technologies like Oracle ExaData, Exalogic

Integration technologies, like GoldenGate, ODI , EDQ , hosting products as Software as a Service & Platform as a Service and supporting services in Oracle Cloud computing infrastructure.

Our ideal candidate will have the following:
BS degree in CS, EE, or equivalent

6+ years running distributed services in production on Linux

Excelent Hands-on experience in Performance Load Testing

Languages: Python, Go, C, Java, bash , Perl

Scripting Language : Java Script, Perl

Strong communication , analytical and presenttaion skills

Mandatory knowledge of testing tool like Load Runner, OATS etc

Some understanding of virtualization solutions and Cloud services

Technical background in Weblogic, Fusion Middleware

Technical knowledge of monitoring and building dashboards (e.g. Kibana, Prometheus, Grafana, etc)

Handles hard problems with a positive "can do" attitude

Ability to interact with Customers directly.

Team player and able to work with others all skill levels

Work with Oracle’s world class technology to develop, implement, and support Oracle’s global infrastructure.

As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards.

Job duties are varied and complex utilizing independent judgment. May have project lead role. BS or equivalent experience in programming on enterprise or department servers or systems.
Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.