Quality Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Our Process Automation business offers a range of solutions for process and hybrid industries, including our industry-specific integrated automation, electrification and digital solutions, control technologies, software and advanced services, as well as measurement & analytics, marine and turbocharging offerings. Process Automation is #2 in the market globally. Based on its deep domain knowledge, experience and expertise in delivering world-class automation products, systems and solutions, a wide area of complimenting digital and collaborative solutions across applications and sectors, the Process Automation business helps customers remain competitive, improving their ROI and running safe and productive operations. This is a Quality Specialist role, reporting to the Head of Quality in Business Area - India Operations Centre, Process Automation (INOPC PA) located in Bangalore. You will be primarily responsible to ensure that all the specific responsibilities in line with the established QMS are executed and support INOPC-PA Engineering, global sourcing and other functions in achieving business objectives.

Your responsibilities

• Coordinate for effective implementation and sustenance of QMS in line with international standards ISO 9001:20015(E).
• Support the core activities like engineering, project management and customer service management with regards to Quality role as defined.
• Conduct & Coordinate for internal, external audits with regards to quality as required.
• Support the project team with guidance on process improvement tools (Root Cause analysis, Process Improvement Initiatives, Best in Class Practices, Visual Management System etc) to achieve relevant business objectives.
• Coordinate for customer satisfaction survey, reporting results, identify corrective and preventive actions and follow up implementation with project teams.
• Support business metrics consolidation on monthly basis & appraise the status as suitable to leadership team.
• Coordinate with project leads & team members as required for effective implementation of Org procedures & QMS
• Ensure that customer concerns are logged and resolved by the resolution owner and awareness of customer requirements throughout the organization.
• Liaise with third party (including certification body) on matters relating to the QMS.
• Review and initiate necessary changes to the quality system and its procedures for improvement as deemed appropriate by the management.

Your background

• Bachelors degree in Engineering (Electrical/ Mechanical/ Electronics).
• Minimum 3 years of experience in Quality field.
• Certified Internal Auditor for ISO 9001:2015, preferred Six Sigma GB certified.
• Experience in Quality/Process Improvement Tools: L6S, 7Q tools, FMEA, VSM, APQP/PPAP.
• Knowledge on basic statistical analysis & illustrations.
• Ability to achieve business competitive excellence through process improvement, decision making & problem solving tools.
• Software Skills: MS-Office (mainly: excel, word & power point) MS-Visio, Minitab.
• Preferred to have EH&S, Lean, 5S, Lean six sigma green belt certification.

More about us

We look forward to receiving your application (preferably in English). If you want to discover more about ABB, take another look at our website www.abb.com. It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning.