Relationship Manager Sales 3P - India

☞ bp

View: 103

Update day: 06-05-2024

Location: Mumbai Maharashtra

Category: Energy Marketing / PR Sales Restaurant / Hotel / Tourism

Industry: Power Mining Utilities

Loading ...

Job content

Job Profile Summary

Role Synopsis - The Sales 3P model is a critical RTM intervention enabling sales delivery for the PU. This role owns the relationship with the 3P providing sales services for the markets/channels in scope. The role is accountable for driving topline and margin growth as well as delivering a premium brand experience through the Sales 3P model. The incumbent owns the delivery of agreed scope of work in line with defined Ways of Working in a compliant and effective way.
Key Accountabilities - Own the relationship with the Sales 3P & ensure development of 3P capabilities to remain in sync with Castrol business needs and strategy
  • Implement the agreed scope of work through the Sales 3P
  • Establish clear Ways of Working and resolve bottle necks to ensure optimal delivery - with the agency and channel partners as well as with internal stakeholders
  • Set up and manage the governance model - embedding into business as usual review processes once RTM has stabilised
  • Work closely with the PU leader, Sales heads, Marketing and wider CE&O team to review performance vs. agreed KPIs
  • Refresh scope, service deliverables, operational plan and KPIs on a regular basis in line with PU strategy
  • Ensure costs are within approved budgets
  • Work closely with finance to regularly monitor commercial delivery in line with the business case for the transformation
  • Ensure appropriate intervention and escalation in case of gaps vs intended objectives and delivery
  • Work with wider team to explore areas of continuous improvement for the model
  • Ensure compliance on sales 3P related processes - through relevant stakeholders

Essential Education - University degree and a post graduate degree would be value added with 15plus years of experience
  • Sales leadership experience a must
  • Experience of Distributor management at a senior level
  • Experience of dealing with service providers
  • Operations experience will be an advantage
  • Customer relationship management - Mastery
  • Sales coaching - Mastery
  • Internal functional navigation in support of customer - Mastery
  • Customer profitability and capturing value - Mastery
  • Delivers an effortless customer experience – Mastery
  • Customer promise execution – Mastery

Job Advert

Role Synopsis - The Sales 3P model is a critical RTM intervention enabling sales delivery for the PU. This role owns the relationship with the 3P providing sales services for the markets/channels in scope. The role is accountable for driving topline and margin growth as well as delivering a premium brand experience through the Sales 3P model. The incumbent owns the delivery of agreed scope of work in line with defined Ways of Working in a compliant and effective way.
Key Accountabilities - Own the relationship with the Sales 3P & ensure development of 3P capabilities to remain in sync with Castrol business needs and strategy
  • Implement the agreed scope of work through the Sales 3P
  • Establish clear Ways of Working and resolve bottle necks to ensure optimal delivery - with the agency and channel partners as well as with internal stakeholders
  • Set up and manage the governance model - embedding into business as usual review processes once RTM has stabilised
  • Work closely with the PU leader, Sales heads, Marketing and wider CE&O team to review performance vs. agreed KPIs
  • Refresh scope, service deliverables, operational plan and KPIs on a regular basis in line with PU strategy
  • Ensure costs are within approved budgets
  • Work closely with finance to regularly monitor commercial delivery in line with the business case for the transformation
  • Ensure appropriate intervention and escalation in case of gaps vs intended objectives and delivery
  • Work with wider team to explore areas of continuous improvement for the model
  • Ensure compliance on sales 3P related processes - through relevant stakeholders

Essential Education - University degree and a post graduate degree would be value added with 15plus years of experience
  • Sales leadership experience a must
  • Experience of Distributor management at a senior level
  • Experience of dealing with service providers
  • Operations experience will be an advantage
  • Customer relationship management - Mastery
  • Sales coaching - Mastery
  • Internal functional navigation in support of customer - Mastery
  • Customer profitability and capturing value - Mastery
  • Delivers an effortless customer experience – Mastery
  • Customer promise execution – Mastery

Entity

Customers & Products

Job Family Group

Business Support Group

Relocation available

Yes - Domestic (In country) only

Travel required

Yes - up to 10%

Time Type

Full time

Country

India

About BP

CUSTOMER AND PRODUCTS

We’re gearing up for the future. At bp our goal for C&P is to deliver the future of mobility, energy and services for our customers by innovating with new business models and service platforms.

C&P will become a hub, housing our midstream, lubricants, aviation, sale of chemicals, mobility and ‎convenience, marketing and our next-generation businesses, making it a highly integrated and ‎interconnected organisation. And with safety being our core value, our commitment to safe and reliable operations will never change.

Want to join the team? This means:

  • being customer-centric, agile and responsive to changing customer needs and dynamic markets
  • focusing on growth and development of customer offers
  • optimising the chemicals and fuels value chains to maximise integrated value
  • contributing to the reduction of carbon intensity of the products we create, and sell, by 50% by 2050 or sooner
  • creating strategic partnerships that drive long-term value for C&P
  • being digitally enabled and empowered by customer insights and data to deliver solutions.

Experience Level

Senior
Loading ...
Loading ...

Deadline: 20-06-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...