Revenue Analyst 2-Fin

Job content

Migrations is a process of moving a customer from older license to a newer one. This can be in terms of metrics, functionalities, product lines or duration. It can also be an upgrade from one family to another/upgrade features for the same product.

Migrations Team is responsible for processing migration requests, validating documents, products mapping and calculation on support and license values as per procedures and guidelines set up for the process. Interact with internal customers from different LOBs to process orders. Liaison with Sales, Contracts and VAD/Partners to ensure that all information is available to ensure accurate booking of orders and revenue in accordance with established procedures and guidelines. Provides administrative support for the accounting function including the areas of general ledger, accounts payable, accounts receivable, fixed assets, and inter-company transactions.

An IC2 should be skilled in MIS, KPI management, quality control, project management and collaborate with Global Process Owners and Business Practice team to implement E2E process changes

Job Responsibilities

To assist the sales organization in the generation of license revenue and help customers better manage their licenses through the accurate and timely migration of customer’s existing licenses in line with Oracle Policies

Perform comprehensive research of customer details on Oracle internal applications like OM, IB, OKS, TRM, LIT, GMA, and Q.

Lead a project or actively participate on projects to bring about process changes, system changes or improvements

Provide critical inputs / data insights to the Management when required

Develop and maintain a well-rounded knowledge of Oracle’s Policies, systems and migration-related tools

Apply current business practice policies in determining license migration path and license migration fees calculation

Validate payment of license and support invoices for migrating licenses

Collaborate with License Sales teams, Support and contracts team to streamline the quote to order cycle

Provide interpretation of migration results to internal customers

Provide advisory role to sales for license migration - identify potential issues, desired outcomes, and suggest solutions/alternative approaches

Serve as primary point of contact for all process related inquiries

Manage Q workflow to allocate resources based on their skillset and staffing

Responsible for getting certified on core process periodically

Pro-actively engage with external stakeholders on complex transactions to minimize iterations

Identify process standardization opportunities within the business

Periodic review of SOPs & Desk manuals

This role reports into Assistant Manager/Deputy Manager

Key Skills

Strong communication skills [Verbal and Written] - Skill to interact with diverse stakeholders and departments across cultures, internationally

Problem Solving and Decision Making skills - To recognize deviations from standard practices and analyze situations to make decisions

Strong analytical skills-Skill to perform calculations and evaluate support

Ability to consistently meet deadlines, manage priorities and achieve goals

Should be well versed with Computer Usage and MS Office Applications like Excel, Word and Power Point

Innovation-Ideation and process recommendations to improve customer experience, team efficiency and continuous improvement

Should possess good interpersonal & presentation skills

Reasonable business communication skills which assists in partnering with other internal groups and management

Independently respond to stakeholder queries and escalations

Reporting & Insights - publish KPI dashboards and do deep dives to provide data insights

Key Competency

Change Agility

Demonstrates resilience in times of change and uncertainty

Quickly recognizes situations or conditions where change is needed

Communicating for Impact

Listens carefully and attentively to clarify and confirm understanding of others

Conveys information, thoughts, and opinions in a compelling manner, appropriate to the audience

Demonstrates ability to influence without authority

Collaboration

Collaborates cross-functionally to deliver on shared objectives

Contributes to team progress and success

Easily builds networks and rapport with diverse groups

Demonstrates a willingness to place team goals before personal goal

Performance drive and Execution

Does what it takes to get the job done and takes personal accountability for own performance

Demonstrates attention to detail in all aspects of work

Acts with speed and confidence to deliver quality work in a timely manner

Mastering Complexity

Develops and systematically evaluates alternative courses of action

Identifies solutions and evaluates consequences and impact of alternatives

Competitive Edge

Demonstrates understanding of unique internal and/or external customer needs and how to meet

Implements improvements in efficiency, effectiveness, and productivity

Basic Requirements

Graduate/Post Graduate with 4 to 6 years of experience

Good verbal, written and interpersonal communication skills

Good stakeholder management skills

Flexible to work in shifts

Ensures that revenue is recognized in accordance with Corporate and SEC standards. Provides direction to sales organization prior to contracts being concluded.

As a member of Revenue Accounting you will assist in the processing of revenue impacting adjustments and reconciling balance sheet account. Monitor revenue, reconcile receivables, and unearned accounts. Work with internal customers to resolve related revenue inquiries. Assist in facilitating the automation of current processes and procedures. You may participate in special projects.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Strong analytical, prioritization and communication skills in partnering with other internal groups and management. Familiarity with Excel spreadsheets is essential. Familiarity with Oracle Financials is essential. 2 years accounting experience and BA/BS degree in Accounting or equivalent. Some positions need you to be bilingual in English and Spanish or Portuguese.
Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.