Senior Analyst-(H/F)
View: 104
Update day: 01-04-2024
Location: Bengaluru / Bangalore Karnataka
Category: High Technology
Industry: Financial Services
Job content
Vos missions au quotidien
Learn & understand end to end process along with the associated risks
Delivering as per the agreed SLA / KPI
Regularly follow-up and Timely Completion of the onboarding requests
Timely Escalations on process issues/ challenges to the management
95.5% Quality Assurance, IQA & GPS scores with minimum 100% productivity
Timely execution of Agreements with 100% Accuracy
Proactively checking the E-rates without any follow up
Focus on 100% productivity / reduction in the rework files
Active participation in the Daily SCRUM, PSS Meeting & Weekly meeting
Driving Efficiency through various innovative ideas
Actively taking part in the Division wide initiatives
Commit to at least 2 training session focusing on the soft skills training
Display Flexibility for skeletal staffing, extended support, adhoc testing and business requirements
Participate in preparing reports and dashboards related to the process
Adherence to SGGSC policies & procedures
Ensure all the compliance courses are completed in a timely manner without any follow
Nil Client confidentiality breaches or client escalations
Identify and introduce proactive data quality controls
Lead and update team during daily standup meetings on various policy / procedure updates
Contribute to maintain and manage process documents, SOP and reports
Manage the metrics in terms of the total outstanding requests along with the status / regular follow up with the respective teams for the missing KYC docs
Leave Management & Nil LOPs
Flexible to support the CI practices & adhoc projects resulting in automation through Client Data Management, KSM etc
Et si c’était vous ?
a)Technical competencies
- Bachelor degree in Commerce or Business
-Years of experience - 4 to 8 years
- Basic Knowledge of MS Office tools
- In-depth knowledge in Know Your Customer (KYC) process
- Experience in Investment Banking / capital markets domain is mandatory
- At least 1 year of experience in Client onboarding or Periodic review process in Investment banking domain.
- Ability to work in a cross cultural team across geographical locations and time zones
Strong communication skills (oral and written)
- Ability to demonstrate team spirit, client focus and ownership
Willingness to be part of a deadline driven process
Investigative abilities and eye for detail
Good analytical and problem solving skills
Plus qu’un poste, un tremplin
“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.
Pourquoi nous choisir ?
At Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!
Still hesitating?
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.
Deadline: 16-05-2024
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