Team Lead - I2P

About Syngenta:

Syngenta is one of the world’s leading agriculture innovation company (Part of 23 Billion USD Syngenta Group) dedicated to improve global food security by enabling millions of farmers to make better use of available resources. Through world class science and innovative crop solutions, our 28,000 people in over 90 countries are working to transform how crops are grown. We are committed to rescuing land from degradation, enhancing biodiversity and revitalizing rural communities.

A diverse workforce and an inclusive workplace environment are enablers of our ambition to be the most collaborative and trusted team in agriculture. Our employees reflect the diversity of our customers, the markets where we operate and the communities which we serve. No matter what your position, you will have a vital role in safely feeding the world and taking care of our planet.

To learn more visit: www.syngenta.com and www.goodgrowthplan.com

About this Job:

Role title: Team Lead- I2P

Location: Pune

Role purpose:

• Apply our Global standard model to transaction processing, whilst getting exposure to diffrent country legal/tax requirements.
• Opportunity support implementation & learn change management as Syngenta roll out their digital solutions across I2P
• Work together with other Invoice to pay teams to achieve end to end process and service performanceTo manage their respective I2P team operating from the Pune GFO, ensuring smooth execution of processes, Finance Service Desk and Travel & Expense processing. To secure compliance with Syngenta internal policies and control framework;
• Line Management of 8-10 team members
• To drive continuous review of processes and ways of working to optimize team efficiency, to identify & implement improvements to positively impact key performance indicators and client experience
• Proactive attrition management, talent retention & development

Accountabilities:

• Responsible for service delivery that drives effective invoice processing, prompt payment to Suppliers and issue resolution on employee expenses
• Provide end to end proactive monitoring and management of transactional pipeline to ensure workload prioritization drives better user experience and on time payment to suppliers
• Work with relevant Internal Control team to maintain controls currently owned within the team and facilitate internal and external audit review
• Oversee and manage the accurate and timely delivery of AP services (i.e. invoice, payment, various report preparation, etc.)
• Identify, manage and escalate risks as required
• Work directly with service delivery and operations teams in Syngenta to address challenges and work towards error free service delivery
• Improve productivity across teams through implementation of continuous process improvement initiatives.
• Working with team to ensure that the SLA’s for the process are being met. Routine monitoring of actions, to verify if the expected results are being achieved and - if they aren’t - come up with corrective measures in a timely fashion.
• Ensures that the desk top procedures (DTP) are updated periodically and the DTP is followed by the team diligently when executing the processes, Gate Keeper for process exceptions, deviations & controls
• Design & operate visual control system to bring close focus on the process, in part to capture instances of waste – problems, interruptions, and delays – as they happen
• Actively participates in driving the efficiency and effectiveness of process performance and continuously thrive to meet or exceed the internal benchmark
• Manage Accountability process to convert problems caught on the visuals to assignments for action. First to understand root causes, and then to eliminate them.
• Develop, manage and mentor team members which includes performance appraisal

Leadership Competency related specifically to this job

• Client Service Focus: This is the ability to see life from the perspective of the client to deeply understand client motivation. Applies a service mind-set that is centered on developing, delivering and improving a service: Understanding all the components of a service, managing client expectations, challenging and engaging clients successfully.
• Judgment: Analyzes information, guidelines, and requirements from different sources to evaluate alternatives and make effective judgments. Draws accurate, useful conclusions from financial, business, and quantitative information. Makes timely and sound decisions on everyday issues and problems by applying accurate logic, appropriate knowledge, expertise, and common sense.
• Execution & Results Orientation:Manages work and work performance, holding everyone accountable to effectively and efficiently completing work responsibilities. Demonstrates initiative and a strong commitment to achieving meaningful results, meeting or exceeding goals, and acting on opportunities to create value.

Lead & Manage Change: Challenges the status quo and champions new initiatives. Acts as a catalyst of change and stimulates others to change. Paves the way for needed changes. Manages implementation effectively

Experience required for the job

• 7 - 12 yrs experience in MNC/BPO Industry with 3-4 yrs of team leading experience
• Knowledge on I2P area as below:-
• Expert on the I2P end to end process. Processes in scope for I2P are Invoice processing, Exception Handling Payments, AP helpdesk & VMD

• Strong Accounting concept/knowledge of invoice to pay process
• Tax , WHT, GST, knowledge
• Prior working knowledge in SAP ERP with VIM tool, Ariba, Concur, ServiceNow
• Strong Analytical skills include identifying, forecasting and resolving problems
• Good writing and documentation skills, Clear communication
• Ability to create strong controlled process environment and adherence to controls and compliances
• Should independently handle all type of queries from People/Client/Management
• Must have a strong understanding of Lean principles, and have successfully led Lean Transformation in business process environment
• Completed Lean, Opex / Six Sigma certification
• Excellent Client Management Abilities
• Sound People Management Skills- must have lead a team of 10 analyst / senior analyst or above for at least 2-3 years
• The role holder must comply with all the Quality Management, Business Continuity Management and Information Security Management requirements and guidelines of the organization
• Demonstrated the ability to build and maintain a high-performing team; through effective coaching and development.
• Holds Qualification: B Com / M.Com / MBA Finance

Note: Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status

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