Contact Center Operations Manager

☞ Allianz Services

看过: 106

更新日: 01-06-2024

位置: Trivandrum Kerala

类别: 执行管理 行政/文书/助理 营业额

行业: IT Services IT Consulting Financial Services

水平: Mid-Senior level

工作类型: Full-time

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工作内容

Experience :10 to 15 years

Qualification: Graduate

Job Location: Allianz Services , Trivandrum

Job Description

  • Should have good experience in handling Assistant managers or Team leaders
  • Experience working with International Voice Process
  • Deliver excellent customer service experiences through the operational management of the front line.
  • Coordinate with team members and team leaders to ensure all operational challenges are handled effectively.
  • Ensure all operational and commercial targets are met.
  • Inspire and motivate your team to ensure high levels of engagement with the business and reduce attrition.
  • Manage clients effectively to ensure high levels of engagement and their contribution to our success.
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最后期限: 16-07-2024

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