Immediate Req For Voice Process- Customer Support- Outbound Process

看过: 104

更新日: 06-05-2024

位置: Delhi Union Territories Kolkata West Bengal Bhopal Madhya Pradesh Hyderabad / Secunderabad Telangana Pune Maharashtra Lucknow Uttar Pradesh Ahmedabad Gujrat Bengaluru / Bangalore Karnataka Mumbai

类别: 咨询/客户服务生产/工艺

行业: BPO Call Centre

水平: Voice Process

工作类型: Full Time, Permanent

薪水: ₹ 50,000 - 2,00,000 P.A.

经验: 0 - 1 years

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工作内容

Roles and Responsibilities

Respond promptly to customer inquiries
Resolve customer complaints
Know the products inside and out so that you can answer queries and resolve complaints
Process orders, forms, applications, and requests
Keep records of customer interactions, transactions, comments and complaints
Maintain positive, empathetic and a professional attitude towards customers at all times
Ensure customer satisfaction and provide professional customer support

Desired Candidate Profile

Minimum Graduation Any stream/Any year pass out (should hold a valid full time Graduation certificate)
English & Hindi languages (proficiency in both languages is a must)
Must have a Laptop or a Computer (good working condition)
Android mobile phone (preferably a latest version)
High speed internet connectivity (preferably Broadband/Wifi)
A silent room to work
Fresher or experienced, any field welcome, should be 18+

Selection Process:

2 rounds of telephonic interviews (mostly both on same day, if not then next day)
Post Selection, all candidates must complete a training course before final on-boarding

Perks and Benefits

Permanent Work from Home

9 hours Login (Including 1 hr.break)

Candidate allowed to work from Home PAN India

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