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工作内容

30,000!! That is the number of Novartis Field Personnel that we impact through Data and Analytics.

Your responsibilities include, but are not limited to:
  • Build and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service
  • Customer segmentation & targeting o Field-force optimization, Territory alignment o Incentive compensation (Plan-Design-Admin),Territory sales performance reports, Activity (QTQ) performance reports, Others SFE support, Call plan management, Territory action plan report
  • Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services
  • Support in creation and maintenance of standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
  • Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc
  • Support team leaders in recruitment and on-boarding of new associates within the organization. Participate in various knowledge-sharing sessions that enables growth and improves quality of GCO Hyderabad results across the function

Minimum requirements

Desirable requirements:
  • MBA with Graduate / Post Graduate in Medicine / Pharmacy / Life Sciences.
  • Proficiency in English is prerequisite, while knowledge of other in-scope country languages would be an advantage.
  • Experience 3+ years in sales force analytics in a market research firm or pharmaceutical company or Pharma KPO
  • Should have an understanding of Pharmaceutical business including its regulatory environment
  • Strong analytical thinking with problem solving approach
  • Should have worked in an international company with exposure to working in cross-cultural environment. Should be customer service oriented
  • Strong and proactive business results-focus, and proven ability to provide insights that increase efficiency.

Skills (Must):
1. CRM Salesforce Admin background
2. Basic data analysis capability
3. Comfortable with Excel

Why consider Novartis?
799 million. That’s how many lives our products touched in 2019. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?
We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.
Imagine what you could do at Novartis!
Commitment to Diversity & Inclusion:
Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to build an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Division

CTS

Business Unit

NBS CONEXTS

Country

India

Work Location

Hyderabad, AP

Company/Legal Entity

Nov Hltcr Shared Services Ind

Functional Area

Marketing

Job Type

Full Time

Employment Type

Regular

Shift Work

No

Early Talent

No
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最后期限: 20-06-2024

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