Reconciliation Analyst
Aussicht: 111
Update Tag: 06-05-2024
Kategorie: Immobilien
Industrie: Financial Services
Jobinhalt
Function Description:
1.Team handles Corporate payment posting along with handling payment related recon issues for US based Clients.
2. CPC Recon is a blended process wherein CCPs are required to service Clients via phone and email channel.
Purpose of the Role:
The role is to provide payment related assistance to Program Administrators/Internal teams for Corporate payments & handle reconciliation requests for specialized product CPC accounts.
Responsibilites:
- Responsible for obtaining posting instructions from program administrators and Manager of Account Development for unidentified U.S Corporate card payments via phone calls and e-mails.
- Responsible for reconciling remittance (payment) related complex issues for Corporate Purchasing Card clients.
- Being a central point of contact for our Corporate clients Payment related queries, enabling 1st Contact resolution on enquiries, through both telephone and email communications.
- Based on customer demands, highlight issues through feedback and recommend changes in workflows, procedures, and service levels
- Ensuring clients are re-educated where necessary regarding to address behavior related to remittance (payment)
- Maintain and build excellent working relationships with our Corporate Clients and GCS partners.
- This role may be subject to additional background verification checks
Graduate
Functional Skills/Capabilities:
- Excellent Verbal and Written Communication Skills
- Excellent time management skills, flexibility and able to work with strict deadline
- Strong Interpersonal and Coordination Skills
- Strong problem-solving and organizational skills
- Customer focused with a high level of urgency; role model for delivering Extraordinary Customer Care
- Strong and Committed Customer Focus and Consistent Demonstration Of Service Excellence.
- Compliance with Company Policies and Procedures.
- Ability to Take Independent Decision & Meet Stringent Deadlines.
- Able to interact professionally with all levels of internal clients
- Strong Result Focus
Technical Skills/Capabilities:
Knowledge of Platforms:
Behavioral Skills/Capabilities:
Enterprise Leadership Behaviors
- Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
- Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
- Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Frist: 20-06-2024
Klicken Sie hier, um sich für einen kostenlosen Kandidaten zu bewerben
Job melden
ÄHNLICHE ARBEITEN
-
⏰ 02-07-2024🌏 Thanjavur, Tamil Nadu
-
⏰ 02-07-2024🌏 Kollam / Quilon, Kerala
-
⏰ 02-07-2024🌏 Kakinada, Andhra Pradesh
-
⏰ 02-07-2024🌏 Belgaum, Karnataka
-
⏰ 02-07-2024🌏 Vijayawada, Andhra Pradesh
-
⏰ 02-07-2024🌏 Chandrapur, Maharashtra
-
⏰ 02-07-2024🌏 Vapi, Gujrat
-
⏰ 02-07-2024🌏 Madurai, Tamil Nadu
-
⏰ 02-07-2024🌏 Jabalpur, Madhya Pradesh
-
💸 ₹600,000/yr - ₹1,500,000/yr⏰ 02-07-2024🌏 Mysore, Karnataka